Services
Amplifying Impact Through Strategic Partnership
Our four service lines Narrate, Evaluate, Support, and Guide are designed to best equip and support your organization no matter the task. From storytelling and narrative development, to SEO and Google Grants support, to staff gap-filling, and brand/communications audits, we work to enhance the messaging and social impact of your organization.
Learn more about full service offerings below.
Narrate:
Communications & Storytelling
Our social impact communications strategy offers support to nonprofit organizations to create messaging that aligns with their values and resonates with their target audiences. Our storytelling support is designed to help organizations craft compelling narratives that connect with the communities they serve, impact, support, or partner with on an emotional level, and build long-lasting relationships. These services include:
-
Our storytelling support is designed to help organizations craft compelling narratives that connect with the communities they serve, impact, support, or partner with on an emotional level and build long-lasting relationships. Our support is also dedicated to finding, targeting, and engaging critical supporters, partners, and future donors that will help organizations keep making an impact.
-
We offer social impact communications support to help nonprofit organizations, philanthropic foundations, and companies with a strong corporate social responsibility focus to create messaging that aligns with their values and resonates with their target audience's social impact goals.
-
Our digital strategy and key stakeholder engagement services provide organizations with an effective way to reach their target audience, build meaningful connections, and leverage the power of social media platforms to drive social impact.
-
We support nonprofits in harnessing the potential of Google Ad Grants, offering support in application and account setup, campaign creation, optimization, and maintenance. KMSG is a critical partner in helping activate and fully utilize the $10,000 per month in free ad spending available from Google for Nonprofits (G4NP).
-
Our search engine optimization (SEO) services help organizations optimize their online presence to present themselves and their work clearly and effectively, improve their search engine rankings, and drive traffic to their website through targeted search engine marketing and advertising campaigns.
Our Clients Include:
Key Media Relationships:
Example of Google Ads Performance:
Evaluate:
Assessments & Landscape Analysis
We offer a series of assessments – for brand, communications, fundraising/development, corporate social responsibility (CSR), and executive thought leadership – to help organizations gauge the effectiveness of their approaches and identify areas for improvement. Our peer analysis provides organizations with landscape analysis-driven insights into their peers’ communication, advocacy, and management strategies, allowing them to identify opportunities to differentiate themselves. Our infrastructure assessments help organizations evaluate the effectiveness of their internal communication processes and identify areas for improvement. These services include:
-
We provide organizations with landscape analysis-driven insights into the communication, advocacy, and management strategies of their peers, allowing them to identify opportunities to differentiate themselves.
-
We offer several targeted strategic assessments to help organizations gauge the effectiveness of their current work to serve, impact, engage, inform, support, or partner with target audiences and communities.
-
Our infrastructure assessments help organizations evaluate the effectiveness of their internal communication processes and identify areas for improvement.
Our Clients Include:
Example Communications Assessment:
Support:
Staffing & Infrastructure
Our gap-filling and staffing evaluations help organizations identify staffing needs and gaps in their communication capabilities to ensure they have the resources they need to achieve their social impact objectives. Our strategic hiring and onboarding support services ensure your organization are securing key positions with the right people, and that the transition runs smoothly. These services include:
-
Navigating executive parental leave cover or interim leadership transitions can be a daunting task for any organization. We step in as a reliable partner, providing seamless staff gap-filling solutions that ensure continuity and stability during these critical periods. Our experienced professionals seamlessly integrate into the grantee's team, bringing their expertise and dedication to bear on sustaining the organization's momentum. With a keen understanding of the nonprofit landscape, we're well-equipped to adapt to the unique challenges and opportunities that arise during leadership transitions.
-
Effective teamwork is the cornerstone of any successful organization. Our infrastructure evaluations aim to enhance collaboration and efficiency within your organization’s teams. We conduct in-depth assessments of your current team dynamics, identifying areas of improvement and recommending strategies to foster a culture of cooperation and innovation. By working closely with your organization, we ensure that your teams are aligned with your mission, working together towards common goals, and maximizing your collective impact.
-
Talented and dedicated individuals are vital assets in driving your grantees' missions forward. This service is designed to help your organization secure key positions with the right people, possessing the expertise and passion to make a difference. We collaborate with your team to define the skills and qualities you need, and then leverage our extensive network and recruitment expertise to identify top candidates. Additionally, we provide guidance and support during the onboarding process, ensuring a seamless integration into the organization and setting the stage for a fruitful and long-lasting partnership.
Our Clients Include:
Example Staff/Infrastructure Evaluation:
Guide:
Strategy & Advisory
Our management consulting and advisory services provide organizations with strategic guidance and support to help them achieve their social impact goals. Our crisis communications services ensure organizations are well-equipped no matter the scenario and are able to continue to support the communities they serve. Our risk advisory services help organizations identify and mitigate institutional, operational, internal, and external risks to protect their brand and reputation. These services include:
-
Our crisis communications services help organizations effectively manage communication during times of crisis, protect their reputation, and continue to serve, impact, support, or partner with their target audience and communities.
-
Our risk advisory services help organizations identify and mitigate institutional, operational, internal, and external risks to protect their brand and reputation.
-
Our management consulting and advisory services provide organizations with strategic guidance and support to help them achieve their social impact goals.
Our Clients Include:
Example Crisis Communications Support:
Are you curious about our other Case Studies?
-
![Code for America Logo]()
How do we assess your organization’s current strengths and provide recommendations for future success?
-
![NYC Health Logo]()
How do we support a major metropolitan city in a moment of crisis?
-
![Medical Justice Alliance Logo]()
How do we shepherd a newly formed organization to new heights?
-
![Global Citizen Logo]()
How do we utilize social media tools to broadcast partners at the global stage?
-
![Global Project Against Hate and Extremism Logo]()
How do we leverage free Google Ad spend to increase traffic and optimize web engagement?
-
![Fountain House Logo]()
How do we bridge the gap between nonprofits and philanthropies?
-
![Columbia Justice Lab Logo]()
How do we elevate the voice of an organization and help them create a centralized brand identity?
-
![Foreign Policy for America Logo]()
How do we broadcast and coordinate the logistics of an organization’s marquee annual event?
-
![Climate Basecamp Logo]()
How do we raise awareness for an organization with no prior social media presence?
-
![Henry Luce Foundation Logo]()
How do we support a legacy fellowship program’s quest for a more diverse and equitable application process?
